Frequently Asked Questions

What Is Soft Play ?

Soft play equipment is used to create a structured, stimulating, and safe play environment for children typically from infancy through five years of age. The active play provided by our soft play equipment will help your little ones gain confidence, fine-tuned motor skills, and physical literacy.
Where Are You Located And What Areas Do You Service ?

We are located in Roanoke Rapids, NC and we service Halifax County, NC and some surrounding areas and counties. A $50 travel free will be required for areas outside of Halifax County.
How Do I Book ?

After submitting your booking inquiry form, you will receive an email or call within 24 hours to confirm your event's date, time, and price. Once confirmed, you will have 24 hours to sign a contract and complete your invoice for booking to be confirmed.
What Ages Are Appropriate For Your Soft Play Equipment ?

Our playgrounds are geared towards children ages 0 to 5. All children must be accompanied by an adult when in the soft play are, We ask that children older than 5 years old not be permitted in the equipment area.
What Safety Measures Are In Place for COVID ?

Our equipment is thoroughly sanitized and disinfected before and after each use, using products to kill 99.9% of harmful bacteria, viruses, mold, fungus, and germs.
Do You Assemble And Break Down The Soft Play Equipment For Us ?

It will take 1 hour for setup and breakdown separately. We will happily work with you to coordinate both our setup and breakdown arrival times, so we do not cause any disruptions on your special day!